Delivery Info

Order Creation

Cinebling Jeweller Filing Ring

I am an online-only business, so standard shipping is always complimentary.

Most items I sell are made to order - by me! This means that you can customise your order, but it also means that I can't offer super-quick delivery on most items.

Any item that is made of Gold must be hallmarked under UK law for me to sell it legally. This is great for you, as it means that the Gold has been tested at the Assay Office. Any sterling silver items over a certain weight must also be hallmarked. For more information on hallmarks, click here.

Unfortunately, this also means that I generally can't do speed-of-light delivery. Please see below for the estimates.

estimated Timescales

Letters peeking through a brass letterbox on a red door

Most items will be made within 3-5 working days.

If the item is sent to the Assay Office, this will take another 3 days.

Standard delivery: Sent by Royal Mail 1st Class Signed For. Up to 14 days from order to receipt.

Express delivery: Sent by Royal Mail Special Delivery. Up to 7 days from order to receipt.

Notifications

London Red Telephone Box

I know it's important to keep you in the loop with your order.

You will receive the following notifiations:

  • an automatic notification when your order is initially received
  • when I start making your order
  • when your order is sent to the Assay Office, if applicable
  • when your order is mailed to you (on the same day it is returned from the Assay Office, if applicable)