The legal stuff:
Cinebling Limited complies within the UK distance selling regulations, which mean we must give you 30 days to return your items. Our policy lasts 90 days, because we want everyone to be happy with their jewellery, and hey - life happens! (There are so many movies to watch, or is that just us...?)
Sometimes things don't quite work, and we understand that. If you need to return something, we want to make it as easy as possible.
If your jewellery is unused, in the same condition that you received it, and in the original packaging, we will offer a refund, no questions asked.
Sorry, but we can't offer refunds on the below items:
- Gift cards
- Personalised or bespoke pieces
- Earrings - due to hygiene reasons. On the rare occasion that the earrings are faulty, please contact us and we will arrange a replacement ASAP. Just email [email protected] and we will send you a pre-paid (aka FREE to you) return label.